Privacy Policy
I. Objectives and Scope
SatpudaExpress.com values the trust reposed in us by our users and hence, we follow the highest standards of privacy guidelines to protect the information you share with us.
This Privacy Policy (“Privacy Policy”) governs the use of personal information shared with or collected by SatpudaExpress.com from users or customers.
This Privacy Policy describes the use of information provided or collected on the sites and applications where this Privacy Policy is posted. We follow this Privacy Policy in accordance with applicable law in the places where we operate. In some cases, we may provide additional data privacy notices specific to certain services or regions. Those terms are to be read in conjunction with this policy.
Please be aware that when you provide us with information on a third-party site or platform (for example, through social media logins such as our Applications) the information we collect through those third-party sites that are associated with our applications. Privacy Policy, and the information collected by the Third-Party Site or Platform is subject to the privacy practices of the Third-Party Site or Platform. The privacy choices you make on third-party sites or platforms will not apply to our use of information collected by you directly through our Applications. Please also be aware that our sites and applications may contain links to other sites that are not owned or controlled by us and we are not responsible for the privacy practices of those sites.
All capitalized terms not specifically defined herein shall have the same meaning assigned to them under the Terms of Use.
This Privacy Policy should be read in conjunction with the Terms of Use applicable to the SatpudaExpress.com you are accessing.
Second. user consent
By using SatpudaExpress.com (for example, when you register for an account, purchase a service, enter a contest or promotion, communicate with us, on our sites or applications), you agree to our You agree to collect, use and provide consent. Sharing of your personal information as described in this policy. In some cases, particularly if you live in a country governed by data protection regulation, we may ask you to provide explicit consent to access our services before proceeding with further operations.
Third. Collection and Use of Personal Information
‘Personal Information’ or ‘PII’ is defined as any information that identifies (whether directly or indirectly) a particular individual or natural person, such as the individual’s name, postal address, Email address and mobile number that indicates or is identifiable to that particular individual. When anonymous information is directly or indirectly linked to personal information, the resulting information is also considered personal information.
IV. information you provide to us
When you use SatpudaExpress.com we may ask for and collect the following personal information about you and without this information we may not be able to provide you with all requested services;
• first and last name
• email id
• Primary phone no.
• City State
V. Information We Collect Automatically
We collect information about you and your use of our Service, your interactions with us and our advertising, as well as information about your computer or other device you use to access our Service. Information includes:
• Your interactions with our email, customer service and messaging platforms.
• Geo-location information such as IP addresses,
• Cookies;
You can read more about how we use cookies in our Cookie Policy.
Sixth. Information We Collect Through Third Parties
third party services
If you link, connect or login to a SatpudaExpress.com account with a third party service ie Google, Facebook and Twitter, they may send us information such as your registration and profile information from the service.
Seventh. Purpose and Lawfulness of Processing
We will only collect and process personal data about you where we have a legitimate basis. We will process your personal information on legal grounds, including obtaining your explicit consent from you for processing your personal information or processing for “legitimate interests”, where to provide you with premium services, to provide you with customer support or to provide you with your Processing is necessary for us to process the data (for example processing your information by our payment gateway service providers).
We use the information to provide, analyze, administer, enhance and personalize our service and marketing efforts, to process your registration, your orders, payments and to communicate with you related to the points mentioned below. For example, we use information to:
• preventing, detecting and investigating potentially prohibited or illegal activities (such as determining free trial eligibility), including fraud, and enforcing our Terms;
• Communicate with you regarding our Service (eg email, push notification text messaging and online messaging channels), so that we can send you news about SatpudaExpress.com, new features and details about content available on SatpudaExpress.com Can .com, and to assist you with special offers, promotional announcements, and consumer surveys, and operational requests such as password reset requests.
• Notify you about changes to the Terms of Service.
• Allows you to participate in interactive features offered through our Services.
• Carry out our obligations and enforce our rights arising out of any contracts entered into between you and us, including billing, chargebacks and collections.
We may also use your information to contact you about our own and third-party services that may be of interest to you. If you do not want us to use your information in this way, please provide explicit consent for the same when we collect your data and/or adjust your user preferences in your account profile with respect to your choices/preferences .
Eighth. Disclosure to Third Parties
general disclosure
Occasionally SatpudaExpress.com may make certain personal information available to strategic partners who work with SatpudaExpress.com to provide the Service, or who help SatpudaExpress.com market to customers. For example, when you purchase and activate a subscription, you authorize SatpudaExpress.com to perform a service in exchange for the information you provided during the activation process. If you are approved for the Service, your account will be governed by SatpudaExpress.com’s Privacy Policy. Personal information will only be shared by SatpudaExpress.com to provide or improve our service and marketing aspects; It will not be shared with third parties for their marketing purposes.
We do not share your personal information with companies, organizations or individuals outside SatpudaExpress.com except in the following cases:
promotional offers
We will share or disclose your personal information outside of SatpudaExpress.com with your consent. For example, to provide e-mail related services such as marketing newsletters, promotions and offers.
business transfers
We provide personal information to our affiliates and other trusted businesses or individuals to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate privacy and security measures. For example, we use service providers to assist us with customer support.
legal
In the event of any requirement by a court order, government or quasi-government agency to disclose your personal information, we will disclose the information as required by law. We may also disclose your personal information if we have a good faith belief that such disclosure is reasonably necessary to respond to a subpoena, court order, or other legal process.
If SatpudaExpress.com is merged with or acquired by another company, we and our affiliates may share your personal information, in whole or in part, with that other business entity.
Ninth. Your Controls and Choices
We provide you with the ability to exercise certain controls and choices regarding our collection, use and sharing of your personal information. In accordance with applicable law, your controls and options may include:
manage your information
You can access and update some of your personal information through your account settings. If you have chosen to connect your SatpudaExpress.com account to a third-party application, such as Facebook, Google or Twitter, you can change your settings and remove permissions for the app by changing your account settings. You are responsible for keeping your personal information up to date. SatpudaExpress.com will periodically send reminders via email to you to maintain the accuracy of your personal information.
Correction of incorrect or incomplete information
You can ask us to correct inaccurate or incomplete personal information relating to you (this is information that you cannot update in your SatpudaExpress.com account) by sending us an e-mail.
data retention and deletion
We retain your personal information for as long as necessary for the performance of a contract between you and us to comply with our legal obligations. If you do not want us to use your information, you may request that we delete your personal information and close your SatpudaExpress.com account. Please note that if your request to erase your personal information;
• We may withhold some of your personal information when necessary for our legitimate business interests, such as fraud detection and prevention and to enhance security. For example, if we suspend a SatpudaExpress.com account for fraud or security reasons, we may retain certain information from that account to prevent that user from opening a new account in the future.
• We may retain and use your personal information to the extent necessary to comply with our legal obligations. For example, we may retain some of your information for tax, legal reporting and auditing obligations.
• Because we retain copies of SatpudaExpress.com to protect against accidental or malicious loss and destruction, residual copies of your personal information may not be removed from our backup systems for a limited period of time.
Withdrawal of Consent and Restriction of Processing
To withdraw your consent at any time during the tenure of your services with us, you may choose to do so by sending us an e-mail. We will review your request and may ask you to verify your identity. Upon verification, we will withdraw the consent you requested and stop further processing of your personal information
object to processing
Where your personal information is processed for direct marketing purposes, you can ask us to stop processing your data for these direct marketing purposes at any time by sending us an e-mail.
complaints
In case of any complaint or grievance you may write to our Data Protection Officer. You have the right to complain about the data processing activities carried out by SatpudaExpress.com to the competent data protection authorities.
Please be aware that if you do not allow us to collect your personal information, we may not be able to provide you with certain experiences, products and services, and some of our services may not be able to take your interests into account Can and like. If the collection of personal information is mandatory, we will make this clear at the point of collection so that you can make an informed decision whether or not to participate. If you have questions about specific personal information about you that we process or maintain, and your rights in relation to that personal information, please contact our customer support team
X. Children’s Privacy
SatpudaExpress.com is not intentionally designed or directed at persons under the age of 16. SatpudaExpress.com does not knowingly permit any person under the age of 16 to register with the Services or provide any other personally identifying information. If SatpudaExpress.com becomes aware that any Personally Identifiable Information from persons under the age of 16 has been collected on SatpudaExpress.com without verified parental consent, SatpudaExpress.com may Will take appropriate steps to remove it. Inform such information and parents.
However, we consider it the responsibility of parents to supervise their children’s use of our Services. Nevertheless, it is our policy that we do not collect or process any personal information from children under the age of 16 or offer to send any promotional materials to that category of persons. SatpudaExpress.com does not intend to solicit or receive any personal information from children. If a parent or guardian has reason to believe that a minor has provided SatpudaExpress.com with personal information without their prior consent, please contact our customer support team to ensure that the personal information on SatpudaExpress Removed from .com.
Eleventh. Data transfer, storage and processing globally
We operate globally and may transfer your personal information to companies affiliated with SatpudaExpress.com or to individual third party companies in locations around the world for the purposes described in this Privacy Policy. Wherever your personal information is transferred, stored or processed by us, we will take reasonable steps to protect the confidentiality of your personal information. In addition, when using or disclosing personal information transferred from the European Union, we use standard contractual clauses approved by the European Commission, adopting other means under EU law to ensure adequate protection.
Twelfth. Security and compliance with laws
We are continually implementing and updating administrative, technical, and physical security measures to help protect your information from unauthorized access, loss, destruction, or alteration. The security measures we use to protect your information include firewalls and data encryption and information access controls. If you know or have reason to believe that your SatpudaExpress.com account credentials have been lost, stolen, altered, or otherwise compromised or in the event of any actual or suspected unauthorized use of your account, Please get in touch with us by contacting our Customer Support team.
Thirteenth. change in policy
This Privacy Policy is subject to change from time to time. We reserve the right, at our sole discretion, to modify the terms of this Privacy Policy from time to time to ensure compliance with applicable laws (“Updated Terms”). The updated terms will be effective immediately and will supersede the terms of this Privacy Policy. We are under no obligation to notify you of any changes to this Privacy Policy, except if the changes to the Policy materially affect your rights or as may be required by law. You shall be solely responsible for reviewing the Privacy Policy from time to time for any modifications. By continuing to use SatpudaExpress.com after the updated terms are published, you confirm your agreement to the updated terms.
XIV. contact information
I support
If you require any information or clarification regarding the use of your personal information or this Privacy Policy or complaints regarding the use of your personal information, please email us at satpura.express@gmail.com.
Second. data controller officer
If you have any questions or complaints regarding the collection, processing, transfer of personal data/information or this policy, please
